Refund Policy

[Refund Policy for Vigor VPN Pro] Last updated: 2026 We want you to be satisfied with Vigor VPN Pro. If you experience persistent technical issues or the service materially fails to match its description after a direct purchase, you may request a refund under the following rules. 1. Eligibility - Purchases via our official channels or refund-eligible direct checkout; - Request within 7 days of successful charge (or a longer period if the brand publishes one); - No serious abuse, fraud, or clear Terms violations. 2. How to request Email holidayfishfish@163.com with subject "Refund Request", including your registered email/account ID, order or transaction ID, a brief description of the issue, and desired resolution. We will process after verification. 3. App store purchases Purchases via Apple App Store, Google Play, or similar stores follow that store's refund policy and process. We generally cannot issue store IAP refunds directly but can help verify order details. 4. Common exclusions Requests outside the window; issues solely due to local network/device factors that we cannot reproduce after reasonable troubleshooting; or verified abuse/fraud. 5. Contact - Support Email: holidayfishfish@163.com - Service Operator: Shaanxi Yanzi Network Tech Limited Inc.