Privacy Policy

[Privacy Policy for Vigor VPN Pro] Last updated: 2026 Welcome to Vigor VPN Pro ("the Service"), operated by Shaanxi Yanzi Network Tech Limited Inc. ("we", "us"). This Privacy Policy explains how we collect, use, store, and protect your information. By visiting, installing, or using the Service, you acknowledge and agree to this Policy. If you disagree with any part, do not use the Service. This Policy, together with our Terms of Service, forms the agreement between you and Shaanxi Yanzi Network Tech Limited Inc.. 1. Information Collection and Use Vigor VPN Pro is designed with privacy in mind. We do not log or store browsing activity, connection content logs, or other data that could identify you based on your network behavior. To operate and improve the Service, we may collect (depending on enabled features): - Account information: email address, account ID, and basic preferences. - Device information: model, OS version, and app version. - Approximate location: country/region level only, for server selection (not precise tracking). - App usage statistics: connection counts, duration, and diagnostic metrics for stability and support. - Subscription and payment data: order reference, plan period, and billing status (we do NOT store credit card numbers; payments are processed by app stores or delegated payment processors). 2. Third-Party Services The Service integrates only the following categories of third-party services, each processing data under its own policy and strictly limited to what is necessary: - Payment processing: Apple App Store / Google Play in-app purchase systems (order verification and entitlement only). - Push notifications: to deliver service-related notices you have opted in to. - Crash and performance diagnostics: aggregate, non-identifying crash logs and performance metrics used solely to improve stability. We do NOT integrate third-party advertising, advertising attribution, or behavioral analytics SDKs. We do not permit any third party to use your data for advertising, profiling, or tracking purposes. 3. VPN / Acceleration Service Data (No-Logs) When you use our VPN or network acceleration features: - We do not retain your source IP in an identifiable form after the session ends. - We do not log browsing history, traffic destinations, or data content. - We do not throttle or shape traffic based on content. For operations, we may retain minimal, non-identifying telemetry such as: - Connection attempts (without identifying source IP); - Aggregate bandwidth usage; - Server load and availability metrics. 4. Data Sharing Commitment (Required for VPN Services) We do not sell, use, or disclose to third parties any of your data for any purpose. Data is processed only on our own infrastructure to deliver and maintain the Service, except the strictly limited categories listed in Section 2. This commitment applies to all data processed by the Service. 5. How We Use Information We use collected information only to: - Deliver secure, high-performance connectivity and software features; - Verify entitlements, protect accounts, and prevent abuse or fraud; - Handle support tickets and technical requests; - Improve product experience and perform necessary maintenance and compliance reviews. 6. Security We use commercially reasonable safeguards (including TLS/SSL in transit and AES at rest) and least-privilege access controls. No method of transmission or electronic storage is 100% secure; we cannot guarantee absolute security. 7. Children's Privacy Our Services are not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such data, we delete it promptly. Parents or guardians who believe a child has provided information may contact holidayfishfish@163.com. 8. Your Rights Under applicable laws (including GDPR / CCPA where relevant), you may access, rectify, export, or request deletion of your personal data, and may request account closure via in-app settings (Settings → Account → Delete Account) or email. See our Account Deletion & Data Removal page for details. 9. Changes to This Privacy Policy We may update this Policy from time to time. Changes take effect when posted on this page. Continued use after an update means you acknowledge the revised Policy. 10. Contact Us For privacy questions or data requests: - Support Email: holidayfishfish@163.com - Service Operator: Shaanxi Yanzi Network Tech Limited Inc.